Conversational Intelligence

How Great Leaders Build Trust & Get Extraordinary Results

by Judith Glaser

Words … so powerful and yet I have been around so many leaders over the years that left me wondering if they even thought before they spoke, or whether they actually listened to what others were saying before they spoke. This is a book is about the amazing power conversations have in shaping lives, teams, companies. Dr. Glaser states that “Conversational Intelligence is what separates those who are successful from those who are not — in business, in relationships, and even in marriages.” At the heart of what you will learn about conversations is what we all want — trust. I hope you find this book as empowering as I did.

“In Conversational Intelligence, Judith Glaser takes us on an insightful and in-depth discovery of how trust, the most basic human instinct, creates and fuels the foundation needed to transform cultures and companies. Trust, at its highest level, removes self and enables interactions and conversations to connect teams for higher performance and purpose.”  — Angela Ahrendts, CEO of Burberry